Director of Strategic & Channel Partnerships
At a glance
Leadership Channel & Partnerships role at nexgentechnologies. Boca Raton · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build and maintain partner relationships, keeping shared growth and outcomes on track
- Create partnership plans that support the company’s broader business goals
- Act as the main contact for the top ten CcaaS companies, overseeing sell-through and marketing programs
- Track market shifts and competitor activity to uncover potential partners and opportunities
- Review partnership results, brief senior leaders, and recommend improvements based on the data
What you bring
- A bachelor’s degree in business, marketing, or a related discipline; an MBA is preferred
- Relevant strategic relationship experience, ideally across SaaS and CcaaS environments
- Background in the Contact Center, BPO, and SaaS industries
- Comfort using CRM and other business software, with strong analytical decision-making
- A record of handling complex business situations and producing positive outcomes
Who this fits
This role suits a senior partnerships leader who can manage strategic relationships, partner programs, planning, and performance reporting. You’ll need strong communication, independent judgment, and comfort working with teams in a fast-moving entrepreneurial setting. The position is based in Boca Raton, United States.
From the employer
About NexGen Virtual Workplace:
NexGen Virtual Workplace is a forward-thinking global SaaS company leading the charge in elevating remote and hybrid work models. Our innovative virtual business management platform brings the experience of 'in-office' collaboration to every corner of the world, enabling togetherness and promoting productivity across dispersed teams.
Job Description:
We are looking for a dynamic Director of Strategic & Channel Relationships/sales/marketing, who is skilled at building and nurturing key relationships with business partners and stakeholders. The ideal candidate will utilize their strategic acumen and relationship-building prowess to expand our network and create synergies that drive mutual growth and success.
Key Responsibilities:
1. Strategic Relationship Management: Develop and maintain strong relationships with key business partners and stakeholders, ensuring mutual success and continuous growth.
2. Strategic Planning & Execution: Craft and implement strategic plans for partnerships, aligning them with NexGen Virtual's overall business objectives.
3. Partner Engagement & Collaboration: Serve as the primary point of contact for strategic partners with the top 10 CcaaS companies. Managing their sell thru and marketing programs. Fostering collaboration, addressing their needs, and exceeding their expectations.
4. Market Intelligence: Keep a finger on the pulse of market trends and competitor activities, leveraging this information to identify potential new partnerships and opportunities.
5. Data Analysis & Reporting: Analyze partnership outcomes, generate reports, and present insights to senior leadership, offering recommendations for continuous improvement.
Required Qualifications:
· Bachelor's degree in Business, Marketing, or a related field; an MBA is preferred.
· Proven experience in a strategic relationship role or similar position, ideally in a SaaS and CcaaS environment.
· Excellent relationship management and strategic planning skills.
· Strong analytical abilities and a data-driven approach to decision-making.
· Superior interpersonal and communication skills.
· Proficiency in using CRM software and other business software.
· Ability to work independently and collaboratively within a team-oriented environment.
· Ability to thrive in a fast-paced, entrepreneurial setting.
Must have:
· Experience in the Contact Center, BPO and SaaS industry.
· Familiarity with remote work platforms and collaboration tools.
Proven track record of navigating complex business situations and achieving positive outcomes
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