Customer Happiness & Communication Intern
At a glance
Entry-level Communications role at Parfumado. Amsterdam · internship.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Be the first voice customers hear and respond to their questions
- Listen closely, understand what people need, and turn support into conversation
- Guide customers through discovery and help them find a suitable scent
- Create memorable interactions that leave customers feeling cared for
What you bring
- Current enrollment in HBO or WO studies such as Business Administration, Psychology, International Business, or Communication
- A genuine interest in communication and customer satisfaction
- Fluent, accurate Dutch plus fluent English; French or Flemish is an advantage
- Availability for a voluntary internship lasting ten weeks to five months
- Availability to begin around October or November, with flexibility to discuss other dates
Who this fits
This internship suits a student who enjoys caring for customers through thoughtful communication. You’ll work in Amsterdam, with the possibility of combining office and home working, and can discuss full-time or part-time arrangements. The role is open to someone available for an internship of ten weeks to five months.
From the employer
At Parfumado, Customer Service isn’t just support: it’s Customer Happiness.
Because every message is a chance to turn a moment into something memorable.
We’re looking for someone who naturally takes care of people.
Someone who listens, understands, and knows how to turn questions into conversations.
As a Happiness Hero, you’re the first voice our customers hear.
You guide them, help them discover, and make sure they leave with a smile (and maybe a new favourite scent).
Working at Parfumado is great because you collaborate with driven people who all want to help the company grow together.
— Sanne, Customer Happiness Lead
What we offer our Customer Happiness & Communication Intern for this role
An internship allowance of €450 per month (based on a full-time internship);
Delicious and healthy lunches at the office;
The possibility to work both from home and from our office in Amsterdam;
Discount on Parfumado products;
Access to the corporate benefits platform;
Full-time or part-time options (for example 4 days per week, in consultation);
And of course, a monthly perfume of your choice. Smells nice, right? ✨
This is what we look for in our ideal Customer Happiness & Communication Intern
You are currently enrolled in an HBO/WO programme in Business Administration, Psychology, International Business, Communication, or a similar field;
You’re available to start in October or November (earlier or later? We’re open to discuss);
You have a strong affinity with communication and customer satisfaction;
You speak and write fluent, error-free Dutch;
You speak fluent English; French/Flemish is a plus;
You are looking for a (voluntary) internship of 10 weeks up to 5 months
Interested? Great!
We’d love to receive your CV or LinkedIn profile. Want to learn more about Parfumado as an employer? Dive into our website to get a good impression of our company!
What’s next?
You’ll hear from us within 5 working days! If we’re excited about your profile, you’ll receive an invitation for an initial video call. This will be followed by a case assignment with the manager. And then… you might just be our new Customer Happiness & Communication Intern!
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