Business Assistant, Account Management
At a glance
Entry-level Account Management role at Purdue University. West Lafayette.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle account records, billing, cost centers, effort reporting, and financial forecasts for the business operations office
- Answer procurement and travel questions, then help faculty, staff, and students complete those requests
- Connect departmental customers with central offices when procurement or travel needs require coordination
- Track special financial requests and support other fiscal management and business office activities
What you bring
- A high school diploma or GED plus four years in customer service, account clerking, business, or a related area
- Working knowledge of office procedures, records and file systems, forms, terminology, and administrative processes
- Proficiency with Microsoft Word, Excel, databases, and Outlook or electronic email
- Strong communication, organization, problem-solving, confidentiality, and customer service skills
Who this fits
You’ll suit this role if you can manage detailed financial and administrative work while serving students, faculty, staff, and business customers. The position is based on-site at the West Lafayette campus, with potential hybrid work. Purdue will not sponsor employment authorization, and employment requires a background check.
From the employer
Job Summary
The Senior Business Assistant will provide support and perform business assistant duties for the business operations office within Vet Med, specifically for BMS & Medical Education (IUSM). This position will work collaboratively with departmental faculty, staff, students, and other business units or areas to support the fiscal management process.
This is an on-site position, working on the West Lafayette, IN campus. Potential hybrid work may be considered.
Responsibilities Include:
- Account management, billing and cost center management, effort reporting and forecasting.
- Provide support for faculty, students and staff with travel, procurement, account management, and other business office functions.
- Serve as the first point of contact for all procurement and travel-related questions while assisting departmental faculty, staff, and students with travel and procurement needs.
- Act as a liaison between customers and central offices.
- Assist with special financial tracking needs.
What We're Looking For:
Required:
Education and Experience:
- High school diploma/GED.
- Four years of experience in customer service as an account clerk, business, or other related field.
- Experience providing a high level of customer service.
Skills Needed:
- Demonstrated knowledge of administrative and clerical procedures and systems, file management and records, forms and other office procedures and terminology.
- Strong oral and written communication skills.
- Excellent customer service skills and professionalism in dealing with students, individuals, and business customers.
- Exceptional interpersonal skills with the ability to influence and build work relationships among a diverse workforce at all levels.
- Strong organizational and time management skills with emphasis on accuracy and attention to detail.
- Motivated individual with ability to efficiently multitask, work under pressure, handle interruptions and meet deadlines.
- Demonstrated ability to identify problems, analyze information and implement solutions.
- Capable of taking initiative, assuming responsibility and handling confidential information with discretion.
- Ability to work independently and in a dynamic team environment.
- Must possess a learning orientation to changing technology.
- Demonstrated proficiency in software experience: Microsoft Word, Excel, Database and Outlook/Electronic Email.
- Must be able to work with diverse personalities and backgrounds.
- Demonstrated ability to problem-solve and analyze complex issues.
- Ability to provide coaching and training to others.
What is Helpful:
- University-related skills, knowledge, and experience.
- University business office experience.
- SAP, SuccessFactors, and billing/collections experience.
Additional Information:
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-Exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
Administrative and Operational Support 3
Pay Band S045
Job Code #200042335
Equal Opportunity Employer
Purdue University is an equal opportunity/equal access university.
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