Inside Sales Representative
At a glance
Mid-level Account Executive role at REXEL. Peterborough · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve customers each day by phone and email, handling their questions and requests
- Enter orders, respond to inquiries, and prepare quotations for customers
- Check inventory, recommend substitute products, and follow up on every quotation
- Make at least four outbound calls daily to pursue additional customer business
- Help customers resolve questions about ecommerce orders and services
What you bring
- At least two years in inside sales or customer service is required
- You can communicate clearly, build customer relationships, and manage several tasks effectively
- You are comfortable using computers, with AS400 experience adding value
- Electrical distribution experience, product knowledge, or an electrical apprenticeship would support your application
Who this fits
This role suits a mid-level inside sales professional who is comfortable balancing customer service, order processing, quoting, and outbound calling. You will work onsite in Peterborough, Ontario, as part of a team.
From the employer
Join Rexel: A Global Leader in Electrical Distribution
Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000 employees. We provide innovative electrical solutions and equipment for the industrial, residential, and commercial sectors. As the energy industry evolves, our business is transforming alongside it. This change is driven by you—our fresh thinkers, innovators, and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers, and stakeholders alike. Together, we are building sustainable performance and shaping a better future.
Rexel Canada operates under five distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
As an Inside Sales Representative based in Peterborough, ON, your essential duties will be to:
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Make at least four (4) outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding ecommerce.
- A minimum of two years of inside sales or customer service experience
- Proven ability to communicate effectively and build customer relationships
- Strong multitasking and time management skills
- Be computer literate
- AS400 experience would be an asset
- Electrical apprenticeship experience is considered an advantage.
- Team Player.
- Product knowledge of the electrical business
- 1-5 years at an electrical distributor experience.
The anticipated annual base salary range for this position is CAD 50000 - 60000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.
What We Offer:
• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.
What Is Next?
• If this position aligns with your career goals, click "Apply" to submit your application.
• We thank all candidates for their interest; however, only those selected for interviews will be contacted.
• For additional career opportunities, please visit www.rexel.ca.
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