Digital Marketing Operations Associate
At a glance
Entry-level Digital Marketing role at Roche. San Jose · full-time.
Pay not stated Digital Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Execute assigned digital campaigns, including setup, updates, coordination, and ongoing maintenance
- Handle routine website, SEO, social, paid media, email, and marketing automation tasks
- Support workflows through list handling, journey assistance, form setup, and production work
- Check deliverables for accuracy, completeness, and alignment with templates and governance rules
- Compile performance inputs, refresh report templates, and maintain recurring reporting records
What you bring
- A bachelor's degree in marketing, business, communications, digital, information systems, or a related area
- Practical experience or exposure to digital marketing support, campaign execution, operations, or content production
- Basic understanding of digital channels and workflows such as email, social media, content updates, and reporting
- Familiarity with digital platforms, content systems, CRM, marketing automation, collaboration, or reporting tools
Who this fits
This role suits someone early in digital marketing who is comfortable following defined processes and supporting recurring execution work. You will work from San Jose, Costa Rica, and relocation benefits are unavailable for this posting.
From the employer
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Driving sustainable impact
Our responsibility extends beyond innovation. You'll contribute to solutions that improve healthcare by addressing the most pressing health challenges and diseases with the highest social burden, while reducing our impact on the planet. Together, we create a healthier workplace, society, and future for generations to come.
The Opportunity
The Digital Marketing Operations Associate provides executional support for digital marketing activities through a centralized service delivery model in support of affiliate and business needs. Working as part of a hub-based operations team, this role is responsible for completing defined tasks across campaign execution, content support, email, marketing automation, SEO support, social media support, paid media support, sales enablement support, and reporting activities using approved strategies, templates, standards, and processes.
Responsibilities
- Execute assigned digital marketing activities through a centralized operations model in support of affiliate and business requests.
- Support day-to-day campaign execution activities, including setup, updates, coordination, and maintenance of campaign elements in accordance with defined requirements.
- Perform routine website, SEO, social media, paid media support, marketing automation, sales enablement support, and reporting-related tasks as assigned and according to documented processes.
- Assist with marketing automation and campaign workflow tasks, including list handling, journey support, form setup support, and related production activities as applicable.
- Perform quality assurance checks to confirm deliverables are accurate, complete, and aligned with instructions, templates, and governance requirements before release or handoff.
- Support reporting activities by compiling performance inputs, updating templates, preparing recurring reports, and maintaining reporting records.
Who you are:
- Bachelor’s degree in Marketing, Business, Communications, Digital, Information Systems, or a related field, or equivalent practical experience.
- Experience in digital marketing support, campaign execution, shared services, operations, content production, or a related execution-focused environment is preferred.
- Basic familiarity with digital marketing channels and workflows, including campaign execution, content updates, email, social media, reporting, or related operational activities.
- Basic familiarity with digital marketing platforms, content systems, CRM, marketing automation, collaboration tools, or reporting tools is an advantage.
Relocation benefits are not available for this job posting.
Explore what the Global Digital Hub is about.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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