Key Account Specialist
At a glance
Mid-level Account Management role at Schindler. Atlanta.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Prepare daily invoices for key accounts using contract rates and required billing terms
- Post invoices through third-party platforms with work orders, purchase orders, and time tickets
- Improve collections results by addressing aging receivables, bad debt, and days sales outstanding
- Investigate held or rejected invoices and coordinate disputes with customers, managers, and district offices
- Send account statements, confirm payment timing, and escalate unresolved billing issues when needed
What you bring
- A degree or associate degree in accounting, finance, or business administration
- Additional billing or collections experience if your education is at the associate level
- Between two and five years of general work experience
Who this fits
You’ll suit a mid-level billing and collections role centered on key customer accounts, invoice accuracy, and dispute resolution. The position is based in Atlanta, Georgia.
From the employer
Location: Atlanta, GA, United States
Job ID: 90929
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Key Account Specialist
Your main responsibilities
Billing Accuracy and Efficiency:- Prepare daily invoicing for Key account customers;- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer
contract terms and conditions;- Responsible for accuracy of key customers special billing rates;- Upload invoices to 3rd party billing platforms and provide required documentation including
but not limited to work orders, purchase orders and time tickets as required.
Collections efficiency:- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;- Continually check invoice status in 3rd party platforms and resolve rejected invoices or
invoices placed on hold by key customers. - Involve key account managers, district offices and liaise directly with key customers to resolve
key customer account invoice disputes. Set timeframes for resolution and monitor for
completion;- Communicate with key customers discuss discrepancies, investigate complaints, verify
accuracy of charges, correct errors in accounts and confirm payment date;- Provide statement of account to customers, Key Account managers and others upon request- Escalation of disputes to management as needed.
What you bring
Accounting/Finance/Business Administration or Associate Degree with additional work experience
in billing or collections is required
2-5 years general work experiance
What’s in it for you?
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest, ethical relationships.
- Create Value for the Customer: Deliver innovative, reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people, they are the heart of our success.
Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
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