English speaking Google Ads Onboarding Account Manager
At a glance
Mid-level Paid Search / PPC role at Teleperformance Spain. Barcelona · contract.
In listing Paid Search / PPC salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll guide new clients through onboarding while advising a portfolio and shaping PPC campaigns
- You'll call prospective customers, uncover their aims, and recommend services that fit
- You'll launch sustainable campaigns, then grow account spend through upselling
- You'll keep customer records complete and current while handling many daily phone contacts
What you bring
- You hold a BA or BS, preferably an MA or MSc in marketing or communications, or have equivalent experience
- You bring at least sixteen months in sales or marketing with client-facing work, especially in high-stakes settings
- You communicate at C2 English level and can present ideas and write clear messages
- You've worked with CRM systems and have used AI tools or features in your work
- You understand UK business practices, communication, digital marketing, and basic GDPR requirements
Who this fits
You'll suit a self-directed, goal-focused person who enjoys customer work, takes initiative, and contributes to team progress. You'll be based in Barcelona; the listing labels the role onsite and also describes it as hybrid. It is a contractor position serving the UK market and requires strong English plus familiarity with UK business and digital practices.
From the employer
Description
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!
This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.
Responsibilities
- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
Requirements
Requirements
- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language Skills: C2 level of English
- 16 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Can complete tasks independently with moderate supervision
- Has worked with CRM tools to update and retrieve customer information.
- Has used AI features or tools and is learning how to apply them in work.
- Communicates well in familiar situations and with known audiences.
- Likes working toward goals and contributing to team progress.
- Can deliver presentations and write clear messages.
- Maintains a positive attitude and takes initiative when confident.
- Works independently on familiar tasks and asks for help when needed.
- Understands how their work supports business goals.
- Can support competitor research with guidance
- Tries to ensure customers have a smooth and helpful experience.
Specialized Skills for the UK Market:
- UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
- Familiarity with UK business practices and etiquette.
- UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
- Familiarity with formal and informal communication styles.
- UK Digital Knowledge:
- General knowledge of the UK digital marketing ecosystem.
- Understanding of digital platforms and trends in the UK.
- UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
- Understanding of relevant business laws and regulations in the UK
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
Benefits
- Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.898,95 € + up to 2.627,87 € gross/year in bonuses
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
