Swedish Speaking Google Ads Onboarding Account Manager
At a glance
Mid-level Paid Search / PPC role at Teleperformance Spain. Barcelona · contract.
Pay not stated Paid Search / PPC salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll onboard new clients as a trusted advisor and create PPC campaigns for their advertising goals
- You'll call prospective customers, uncover their objectives, and recommend suitable services
- You'll launch performance-focused campaigns, grow client spend, and identify upsell opportunities
- You'll maintain complete customer records while handling a high daily volume of calls
- You'll build relationships that support adoption, reduce churn, and uncover customer growth opportunities
What you bring
- You hold a BA or BS, or offer equivalent experience; a marketing or communications master's is preferred
- You communicate at C2 Swedish and C1 English levels
- You bring at least twenty months of sales or marketing experience with client-facing work
- You can manage customer data with CRM tools and use AI to improve daily outreach
- You understand Nordic business culture, digital advertising ecosystems, stakeholder needs, and data privacy requirements
Who this fits
You'll suit a proactive, independent contributor who can work toward goals, collaborate with others, present confidently, and solve complex client problems. You should be comfortable analyzing customer and market information, managing skeptical stakeholders, and handling frequent outbound calls. The role is based in Barcelona and is described as both onsite and hybrid, with a full-time schedule of thirty-nine hours per week and contractor status.
From the employer
Description
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!
This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.
Responsibilities
- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
Requirements
Requirements
- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language Skills: C2 level of Swedish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
- 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Able to work independently and meet goals with occasional supervision.
- Familiar with managing customer data and using CRM tools to support business processes
- Uses AI tools to support daily tasks and improve outreach strategies
- Communicates clearly and effectively with different audiences.
- Comfortable working toward goals in a collaborative environment
- Confident in delivering presentations and writing professional content.
- Takes initiative and maintains a proactive, solution-oriented attitude.
- Works well independently and contributes to team efforts
- Understands business goals and supports strategic planning.
- Capable of analyzing competitors and identifying trends to support positioning.
- Focused on customer satisfaction and providing helpful support.
Specialized Skills for the Nordic Market:
- Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
- Strategic Thinking: capability to identify and target companies with growth potential.
- Problem-Solving: complex problem-solving skills to navigate complex contexts.
- Analytical Skills: proficiency in analyzing market trends and customer data.
- Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
- Ability to unlock substantial opportunities within a market brimming with potential for expansion
- Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
- Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
- Ability to manage more sophisticated questions about ROI and integration with other platforms.
- Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
- Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full-time (39 hours/week) hybrid position in Barcelona with a salary of 23.876€ + up to 3.408€ gross/year in bonus.
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
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