Ecommerce Manager
At a glance
Mid-level Ecommerce Marketing role at webook.com. Riyadh · full-time.
Pay not stated Ecommerce Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Run online sales channels and keep daily ecommerce operations moving
- Coordinate orders, logistics, customer support, and relationships with channel partners and vendors
- Set ecommerce direction, track KPIs, and manage P&L to support sales and profitability
- Lead product listings while checking Arabic and English copy, pricing, content, and inventory
- Use data, feedback, and competitor research to improve UX, conversion, retention, forecasting, launches, and reporting
What you bring
- Hold a bachelor’s degree in marketing, business, or a related field
- Bring five to seven years of ecommerce experience, including at least two years in management
- Demonstrate analytical, commercial, leadership, and communication strength
- Work confidently with ecommerce platforms, analytics tools, and performance tracking
- Write and speak English and Arabic to a high standard
Who this fits
You’ll suit this role if you can combine ecommerce leadership with hands-on operational and analytical work. The position is full-time and onsite in Riyadh, Saudi Arabia. You’ll work across marketing, technology, product, vendors, and sales channels.
From the employer
The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
Key Responsibilities:
- Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.
- Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
- Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
- Handle account management of all sales channel partners and vendors.
- Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).
- Ensure content, pricing, and inventory accuracy across the website and marketplaces.
- Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
- Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
- Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.
- Manage product forecasting to align supply with customer demand.
- Oversee stock delivery accuracy for all new product launches.
- Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.
- Stay updated on e-commerce trends, technologies, and best practices.
Requirements
- Bachelor’s degree in Marketing, Business, or related field.
- 5–7 years of experience in e-commerce, with at least 2 years in a managerial role.
- Strong analytical, commercial, and leadership skills.
- Proficiency with e-commerce platforms, analytics tools, and performance tracking.
- Excellent written and verbal communication skills in both Arabic and English.
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