Ecommerce Manager
At a glance
Mid-level Ecommerce Marketing role at White Fox Boutique. Sydney · full-time.
Pay not stated Ecommerce Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll monitor daily performance across White Fox’s Shopify sites, using traffic, conversion, AOV and bounce data
- You’ll lead the ecommerce team while establishing clear processes and scalable documented workflows
- You’ll manage site merchandising, categories, onsite search and content within brand guidelines
- You’ll coordinate with buying, merchandising and marketing on product and campaign trading priorities
- You’ll run CRO and UX tests, resolve site issues, review competitors and support the CRM roadmap
What you bring
- You have deep, hands-on Shopify experience that has contributed to measurable sales growth
- You improve processes quickly and build more efficient ways of working
- You’ve managed and coached an ecommerce team
- You turn analytics into clear trading decisions and understand merchandising, search, CRO and UX
- You’re organised, self-directed and comfortable working quickly in a growing brand
Who this fits
You’ll suit this role if you enjoy owning global ecommerce trading while leading a website merchandising team. The position is based onsite in Rosebery, Sydney, and covers White Fox sites in Australia and the USA, with further international and device expansion planned. It fits someone comfortable working at pace and partnering across buying, merchandising and marketing.
From the employer
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
A newly created role has become available for an experienced Ecommerce Manager to join the White Fox family based at our stunning office in Rosebery.
You will be managing the day to day trading activity on the White Fox sites globally while leading a team of Website Merchandiser’s. Reporting to our Director's, this role is responsible for the trading activity on each White Fox website which includes Australia and USA with further international and device expansions planned.
Think this could be you? Apply below!
Key Responsibilities
- Own daily trading performance across all White Fox Shopify sites, with a clear read on traffic, conversion, AOV, Bounce rates, trends and patterns
- Lead and develop the eCommerce team, setting clear processes and standards for how work gets done
- Identify and eliminate operational inefficiencies. Building scalable, documented workflows
- Drive site merchandising, category management, onsite search and content execution within brand guidelines
- Be an expert in Shopify's tooling, and when to leverage 3rd parties and integrated apps
- Partner with Buying, Merchandising and Marketing to align the trading plan with product and campaign priorities
- Monitor and be accountable for site health, troubleshoot issues fast and ensure all stock is displayed correctly at all times
- Build and execute a CRO and UX testing roadmap. Running A/B tests, analysing results and presenting findings
- Conduct regular competitor reviews to stay ahead of the market
- Contribute to the CRM roadmap to improve customer lifetime value
Requirements
- Hands-on Shopify expertise. You know the platform deeply and have used it to drive real sales growth
- A process-first mindset. You look at how things are done and immediately see how to make them better
- Experience managing and mentoring an eCommerce team
- Strong analytical skills with the ability to turn data into clear decisions
- Solid understanding of onsite Merchandising, Search, CRO and UX principles
- Experience with merchandising tools and customer data platforms
- Highly organised, self-directed and comfortable working at pace in a fast-growing brand
Benefits
- Stunning brand new office based in Rosebery with onsite parking
- Onsite gym + regular onsite Pilates
- Ongoing training and development opportunities
- Fun and collaborative team culture
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