Call Center (Lead Generation) Representative
At a glance
Mid-level Demand Generation role at Window Nation. Fulton · full-time.
Pay not stated Demand Generation salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Call potential customers, discuss their needs, and determine whether they are interested
- Book in-home sales appointments for the sales team
- Keep customer details accurate in the CRM systems
- Pursue personal and team targets for leads and appointments
- Respond to questions and objections as you build confidence in the role
What you bring
- A high school diploma, GED, or equivalent credential
- At least one year in a customer-facing role such as retail, hospitality, food service, or customer service
- Clear communication and comfort speaking with different people
- Ability to use a computer during customer conversations and learn new software
- Dependable availability for the full onsite schedule in Fulton, Maryland
Who this fits
You’ll suit this role if you’re dependable, goal-focused, coachable, and comfortable in a fast-moving team setting. The job is fully onsite in Fulton, Maryland, requires five weekly shifts with evening or weekend availability depending on the chosen schedule, and starts with two weeks of paid training on weekdays from 8:00 a.m. to 5:00 p.m. You must attend all training and be permanently authorized to work in the United States without current or future visa sponsorship.
From the employer
Fulton, MD | $18.75/hour + Monthly Performance Bonuses | Full-Time, Onsite
Turn your customer service experience into an opportunity to earn more and grow with Window Nation. As a Call Center Representative, you'll connect with potential customers by phone, qualify their interest, and schedule appointments for our sales team.
No sales or call center experience? That's okay. If you've worked with customers in retail, restaurants, hospitality, customer service, or a similar environment, we'll provide paid training.
What You'll Do:
- Make outbound calls and engage potential customers in friendly, professional conversations
- Ask questions to understand customer needs, qualify interest, and schedule in-home sales appointments
- Accurately enter and update customer information in our CRM systems
- Work toward individual and team lead and appointment goals
- Learn how to confidently handle questions and objections while working in a supportive, team-focused environment
What You Need (Minimum Requirements):
- High school diploma, GED, or equivalent
- At least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment
- Ability to reliably work the full posted schedule onsite in Fulton, MD
You'll Be a Good Fit If You:
- Communicate clearly and confidently with different types of people
- Are comfortable using a computer while talking with customers
- Can learn and navigate new systems and software
- Are dependable and motivated by goals
- Enjoy a fast-paced, team-oriented environment
- Are coachable and willing to learn
Work Schedule:
- Sunday: 10:00 a.m.–7:00 p.m.
- Monday: 10:00 a.m.–7:00 p.m.
- Wednesday: 10:00 a.m.–7:00 p.m.
- Thursday: 10:00 a.m.–7:00 p.m.
- Friday: 10:00 a.m.–7:00 p.m.
- Days off: Tuesday and Saturday
- Monday: 10:00 a.m.–7:00 p.m.
- Tuesday: 10:00 a.m.–7:00 p.m.
- Thursday: 10:00 a.m.–7:00 p.m.
- Friday: 10:00 a.m.–7:00 p.m.
- Saturday: 10:00 a.m.–7:00 p.m.
- Days off: Sunday and Wednesday
- Monday–Wednesday: 12:00 p.m.–9:00 p.m.
- Friday: 12:00 p.m.–9:00 p.m.
- Saturday: 11:00 a.m.–8:00 p.m.
- Days off: Sunday and Thursday
- Monday–Thursday: 2:00 p.m.–11:00 p.m.
- Friday: 1:00 p.m.–10:00 p.m.
- Days off: Saturday and Sunday
After completing training, you’ll transition to a consistent weekly schedule. This position requires five scheduled shifts per week, with evening and weekend availability depending on the schedule selected.
To be considered, you must be able to reliably work at least one of the following schedules:
Schedule 11:
Schedule 12:
Schedule 13:
Schedule 14:
Please review these options carefully before applying. Your selected schedule will remain consistent each week after training.
Paid Training and Upcoming Start Dates:
- Monday, October 5th
- Monday through Friday, 8:00 a.m.–5:00 p.m.
All new Call Center (Lead Generation) Representatives must complete a mandatory, two-week paid training program before beginning their regular schedule.
Upcoming Start Dates:
Training Schedule For Your First Two Weeks:
Full attendance during both weeks of training is required. These hours apply only during the training period. After training, you’ll transition to the regular weekly schedule you were hired to work.
Why Window Nation?
At Window Nation, strong performance can lead to greater earning potential and opportunities to grow. You'll receive paid training and ongoing coaching while working alongside a team that's focused on improving and succeeding together.
You don't need previous sales or call center experience to build a career here. If you bring strong people skills, reliability, and the motivation to hit goals, we'll help you develop the rest.
Ready to Put Your People Skills to Work?
If you're dependable, motivated by goals, comfortable talking with customers, we’d like to hear from you.
Apply today to join Window Nation’s Fulton Call Center team.
Our Fulton location is conveniently located near Route 29, Route 32, and I-95 and is accessible from Columbia, Laurel, Scaggsville, Burtonsville, Savage, Jessup, Clarksville, and surrounding communities.
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
