Apparel Key Account Manager - Executive
At a glance
Mid-level Account Management role at ZALORA. Malaysia · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow an assigned group of apparel brands by building business plans and finding new commercial opportunities
- Act as the main ZALORA contact for brands, maintaining relationships and advising them on performance
- Review market gaps, product assortment and sales results to improve category and brand growth
- Coordinate with Marketing and Merchandising so brand campaigns match the marketing calendar and launch smoothly
- Create daily, weekly and monthly performance reports for senior management
What you bring
- One to three years of relevant experience, with fresh graduates also eligible to apply
- A bachelor’s degree in business, marketing, finance or a related discipline
- Strong English communication, analytical judgment and business understanding that turns findings into actions
- Effective collaboration and time management in a fast-moving, multicultural workplace
Who this fits
You’ll suit a commercially minded account manager who can analyze apparel sales, advise brands and coordinate across internal teams. The role is based in Kuala Lumpur, Malaysia and involves working with international brands and stakeholders. Advanced Excel and e-commerce exposure would strengthen your application.
From the employer
We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.
This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.
Responsibilities:
- Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
- Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
- Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
- Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
- Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
- Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.
Requirements:
- 1–3 years of experience (fresh graduates are welcome to apply).
- Excellent English (written and spoken).
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- Exposure to e-commerce is preferred.
- Strong interpersonal and communication skills; collaborative and team-oriented.
- Strong time management skills with the ability to thrive in a fast-paced environment.
- Comfortable working in a multicultural environment.
- Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
- Advanced Excel skills are preferred.
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