Lead Generator
At a glance
Mid-level Demand Generation role at Allstate. National General Tijuana · full-time.
Pay not stated Demand Generation salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Follow up with prospective customers about their insurance questions and expressed interest
- Ask questions, determine customer needs, and answer with speed, accuracy, and professionalism
- Record customer details and each interaction in internal systems
- Pass qualified prospects to licensed agents who finalize the policy
- Deliver courteous, efficient support throughout every customer conversation
What you bring
- A high school diploma, GED, or equivalent experience is required
- You can work fluently in both English and Spanish at an advanced level
- You communicate effectively in writing and conversation while managing several systems
- You know Microsoft Word, Excel, and Outlook
- You handle procedural work with careful attention to detail and accuracy
Who this fits
This role suits someone who enjoys customer conversations, empathetic support, and helping move insurance buyers toward a sale. You’ll work on-site in Tijuana, Mexico, communicating with potential customers and licensed agents. Customer service, sales support, or call center experience is preferred.
From the employer
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
Join Integon, a certified Great Place to Work, and help connect potential customers with the insurance solutions that fit their needs.About Integon
Integon is an insurance service provider and the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high‑quality property and casualty insurance services.
As part of a winning team, you’ll find opportunities for personal growth and a workplace that values your individuality.
About the Role
As a Lead Generator, you will initiate contact with potential customers, understand their needs, and connect qualified leads with licensed agents who complete the insurance sale. You will communicate clearly across multiple channels and ensure every interaction reflects professionalism, empathy, and a positive customer experience.
This role is ideal for people who enjoy connecting with others, asking great questions, and supporting customers through their buying journey.
What You’ll Do
Communicate with potential customers to follow up on inquiries and interest in insurance.
Identify customer needs and respond promptly, accurately, and professionally.
Gather relevant information and document all interactions in internal systems.
Transfer qualified leads to licensed agents for policy completion.
Provide friendly, efficient customer support in every conversation.
What You Bring
Required
High School Diploma, GED, or equivalent experience.
Advanced English and Spanish (fully bilingual).
Strong verbal and written communication skills.
Ability to multitask while working across multiple systems.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong attention to detail and accuracy with procedural tasks.
Preferred
Experience in customer service, sales support, or call center environments.
Why Integon
We offer rewards that support your wellbeing, your family, and your growth.
Compensation and Financial Benefits
Paid training.
Fully reported wages to IMSS and Infonavit.
Savings Fund.
Profit Sharing.
Weekly food vouchers.
Weekly payment schedule.
Life and burial insurance.
Wellbeing
Nine days of Paid Time Off (in addition to annual vacations).
Nine paid company holidays per year.
Marriage Leave.
Parental Leave.
Access to learning platforms for your professional development.
Employee referral program.
Discounts with partner establishments.
Monthly employee events and celebrations.
Workplace
On‑site parking.
On‑site wellness center.
On‑site coffee shop.
Gaming room.
Who Thrives Here
You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.
Apply Today
Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.
Skills
Customer Experience (CX), Inside Sales, Meeting Goals, Sales
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
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