Italian Customer Agent for Online Market Platform - Work Remotely from Greece
At a glance
Mid-level Digital Marketing role at Mercier Consultancy. Remote, Greece · full-time.
Pay not stated Digital Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Answer questions from customers who use Italian
- Resolve complaints and protect customer satisfaction
- Record each customer interaction accurately in the CRM
- Work with internal teams to improve support and service processes
- Meet quality and performance goals while working professionally
What you bring
- Native-level Italian, spoken and written
- English proficiency at B2 level or above
- Strong communication and problem-solving ability
- Comfort with computers and learning new software
- Willingness to relocate to and live in Greece
Who this fits
You’ll suit a customer-focused role that combines Italian-language support, complaint handling, CRM updates, and teamwork. You’ll need to relocate to Greece, and the job is offered remotely from Greece. The listing does not state an experience requirement or a visa condition.
From the employer
Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Collaborate with colleagues and other departments to achieve the best outcomes.
- Meet quality and performance targets while maintaining professionalism.
Why Choose Greece?
Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries.
From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle.
If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries.
Requirements
- Native-level fluency in Italian (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package
Private Health Insurance
2 Extra Salaries Per Year
A lot of extra perks
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
