Digital Marketing Specialist
At a glance
Mid-level Digital Marketing role at seoplus. Ottawa · full-time.
In listing Digital Marketing Specialist salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll manage routine digital marketing work across client websites, social channels, listings, analytics, and data entry
- You’ll guide new clients through onboarding, gather team access, and track each setup through completion
- You’ll configure client profiles in reporting software and begin basic Google account setup
- You’ll resolve support portal tickets, escalating web or SEO issues to the right department
- You’ll help with team projects and stay accountable for your individual and department OKRs
What you bring
- You bring a strong work ethic and willingness to learn in a changing environment
- You communicate clearly and provide strong customer service to clients and teammates
- You organize work well, solve problems, and build effective working relationships
- You can juggle tasks in a fast-moving setting with firm deadlines
Who this fits
This role suits a self-directed professional who enjoys team collaboration and direct client communication. You’ll need to work in person from the Ottawa office five days per week. The position is full-time.
From the employer
Finalist for “Best Agency Culture” at the Global Agency Awards, seoplus+ is an innovative digital marketing agency helping businesses worldwide reach their online potential by generating leads and increasing sales. Our clients range from local retailers to enterprise-level multinationals.
We are currently seeking a Digital Marketing Specialist to support our team. The ideal candidate is a self-starting, enthusiastic, and driven professional looking to further their own career while working in a big team. They should be comfortable communicating with others in a team environment and able to work directly with clients.
We invite candidates located in Ottawa to apply. This is an in-person role, and the candidate is required to work from our Ottawa office 5 days per week.
Primary Responsibilities
- Complete day-to-day digital marketing tasks, including posting blogs on client websites, sharing blogs on social media, citation-building, Google Analytics, Google Tag Manager, Google Business Profile, website updates, data entry, and other duties as required
- Oversee the client onboarding process, serving as the primary contact for all incoming clients. Collect access items for the team and check-in on onboarding status
- Execute onboarding tasks for new clients, which involves setting up their profiles in our reporting software and initiating basic Google account configurations
- Assist with the support portal, both in closing digital marketing tickets and in escalating tickets to other departments such as web or SEO
- Support other team members with overflow tasks and projects as required
- Be accountable to individual and department objectives and key results (OKRs)
Skills Required:
- Demonstrate a strong work ethic and a keen willingness to learn and adapt in a dynamic environment
- Excellent communicator with amazing customer service skills
- Excellent organizational, problem-solving, and interpersonal skills
- Ability to effectively multitask in a fast-paced, deadline-driven atmosphere
Compensation Package
- Starting salary $50,000 / year + benefits.
- Profit sharing program (DPSP)
- Paid vacation, sick, and personal days.
- Education and personal development budget.
- Wellness budget
Interested candidates, please send a resume and cover letter to careers@seoplus.ca.
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