Account Manager
Basingstoke Full-time Manager Account Management
At a glance
Mid-level Account Management role at Techpoint. Basingstoke · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationBasingstoke
EmploymentFull-time
PostedSep 23, 2025 · 12mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned customer relationships and keep their requirements aligned with internal teams
- Meet customers on-site and remotely to review results, current projects, and further opportunities
- Find expansion opportunities in existing accounts while supporting new business with the external sales team
- Handle renewals, price discussions, and proposals to support revenue growth
- Coordinate engineering, procurement, and production so customer work progresses smoothly
What you bring
- Background in electronics manufacturing or a closely related industry
- A record of growing accounts through account management and business development
- Strong negotiation, contract handling, and communication with technical and commercial contacts
- Comfort using CRM systems and Microsoft Office Suite while managing several projects
Who this fits
This role suits an account manager who can build customer relationships, grow existing business, and coordinate technical project delivery. You will be based in Basingstoke and travel around England for customer meetings. Experience with OEMs and Tier 1 suppliers, plus knowledge of electronics, PCB assembly, manufacturing, or supply chain solutions, would strengthen your fit.
From the employer
TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!
As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.
- Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
- Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
- Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
- Identify and develop new sales opportunities within existing accounts and work with external Sales Team to develop new business opportunities.
- Work closely with the sales and marketing teams to develop strategies for business expansion.
- Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
- Coordinate with engineering, procurement, and production teams to ensure smooth execution of customer projects.
- Experience in Electronics Manufacturing or related industries.
- Strong account management and business development skills, with a proven track record of growing customer accounts.
- Excellent communication and relationship-building abilities to engage with technical and commercial stakeholders.
- Strong negotiation and contract management skills.
- Ability to manage multiple projects simultaneously while maintaining attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- A results-oriented mindset with a focus on customer satisfaction and revenue growth.
- Willingness to travel across England for customer meetings.
- Technical background in electronics, PCB assembly, manufacturing and supply chian solutions as a service would be a plus.
- Experience in working with OEMs and Tier 1 suppliers.
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Tastecard discounts
- Free parking
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