Account Manager- Electronic Distribution

Techpoint Open · verified Sep 25, 2026

Basingstoke Full-time Manager Account Management

At a glance

Mid-level Account Management role at Techpoint. Basingstoke · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationBasingstoke

EmploymentFull-time

PostedFeb 27, 2026 · 7mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Manage assigned customer relationships, serving as their main contact and translating requirements for internal teams
Find expansion opportunities in existing accounts, support new-business efforts, and lead renewals, pricing discussions, and proposals
Coordinate engineering, procurement, and production work while tracking orders, delivery timing, and technical questions
Use customer, market, and competitor information to shape account insight and represent the business at industry events
Keep CRM records current and give senior management updates on account results and sales forecasts

What you bring

Experience in electronics manufacturing, EMS, PCB assembly, contract manufacturing, or a related field
A record of growing customer accounts through account management and business development
Strong communication, relationship-building, negotiation, and contract-handling skills with technical and commercial stakeholders
Confidence managing several projects at once, with CRM software and Microsoft Office Suite proficiency
Willingness to travel across southern England for customer meetings

Who this fits

This role suits an account manager who can combine customer relationships, commercial growth, contract discussions, and project coordination in electronics manufacturing. You will work with engineering, procurement, production, sales, marketing, and senior management, while meeting customers both remotely and on site. Travel across the South of England is required.

From the employer

TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us! 

At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia. As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.

Key Responsibilities

1. Account Management & Customer Engagement

Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.

2. Business Development & Growth

Identify and develop new sales opportunities within existing accounts and work with external Sales Team to develop new business opportunities.
Work closely with the sales and marketing teams to develop strategies for business expansion.
Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.

3. Project & Order Management

Coordinate with engineering, procurement, and production teams to ensure smooth execution of customer projects.
Monitor order progress, ensuring timely delivery and addressing any issues proactively.
Support customers with technical queries, liaising with internal experts where necessary.

4. Market & Industry Intelligence

Stay updated on market trends, customer needs, and competitor activities to provide strategic insights.
Represent TechPoint at industry events, trade shows, and networking opportunities to enhance brand visibility.

5. Reporting & Performance Tracking

Maintain accurate records of sales activities, customer interactions, and project statuses using CRM tools.
Provide regular updates and reports to senior management on account performance and sales forecasts.

Key Skills & Experience Required

Experience in Electronics Manufacturing (EMS) or related industries (e.g., PCB assembly, contract manufacturing).
Strong account management and business development skills, with a proven track record of growing customer accounts.
Excellent communication and relationship-building abilities to engage with technical and commercial stakeholders.
Strong negotiation and contract management skills.
Ability to manage multiple projects simultaneously while maintaining attention to detail.
Proficiency in CRM software and Microsoft Office Suite.
A results-oriented mindset with a focus on customer satisfaction and revenue growth.
Willingness to travel across the South of England for customer meetings.

Desirable

Technical background in electronics, PCB assembly, or manufacturing would be a plus.
Experience in working with OEMs and Tier 1 suppliers.

25 days holiday plus Christmas shutdown
Your birthday as an additional day off
Private Healthcare
Health cash plan
Company sick pay
Bonus Scheme
Life insurance of 4 x your annual salary
Up to 5% employers pension contribution salary sacrifice
Option to buy up to 5 days of holiday
Enhanced Parental leave pay
Cycle to work scheme
Home and Tech salary sacrifice scheme