Relationship Manager - Agency

USGI Open · verified Sep 24, 2026

Uttar Pradesh Manager Account Management

At a glance

Mid-level Account Management role at USGI. Uttar Pradesh.

Pay not stated

RoleAccount Management

SeniorityManager

LocationUttar Pradesh

PostedMay 7, 2026 · 4mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build ongoing client relationships by learning their business priorities and goals
Work with sales to uncover opportunities, then shape solutions around each client’s needs
Handle client questions and requests, keeping responses accurate and service delivery on schedule
Meet with clients and present the agency’s capabilities while supporting marketing strategy execution
Keep interaction records current and coordinate internal teams for smooth service delivery

What you bring

A bachelor’s degree in business, marketing, or a related discipline
At least one year in a customer-facing or sales position
Strong relationship-building, communication, organization, and prioritization skills
Hands-on ability with CRM platforms and other relevant software
A customer-focused problem solver who can work independently and with internal teams

Who this fits

This role suits someone who enjoys client contact, presentations, organized follow-through, and collaboration with sales and marketing. You’ll be based in Uttar Pradesh, India, and represent the agency at industry events and networking opportunities.

From the employer

As a Relationship Manager, you will be the face of our agency, responsible for developing and nurturing relationships with our clients. Your primary focus will be on understanding their needs, providing exceptional service, and ensuring their satisfaction. You will collaborate closely with our sales and marketing teams to develop strategies, create tailored solutions, and deliver an exceptional client experience. Your expertise in building relationships and your knowledge of our systems will be key to your success in this role.

Build and maintain strong relationships with clients, understanding their business needs and goals.
Collaborate with the sales team to identify new business opportunities and develop tailored solutions.
Provide exceptional client service, ensuring prompt and accurate responses to inquiries.
Manage and prioritize client requests, ensuring timely delivery of services.
Stay updated on industry trends and market insights to provide valuable advice to clients.
Support the marketing team in developing and executing marketing strategies.
Conduct regular client meetings and presentations, showcasing our agency's capabilities.
Maintain accurate records and documentation of client interactions and agreements.
Work closely with internal teams to ensure seamless delivery of services.
Represent the agency professionally and positively at industry events and networking opportunities.

Bachelor's degree in Business, Marketing, or a related field.
Minimum of 1 year of experience in a client-facing or sales role.
Excellent interpersonal and communication skills, with a proven ability to build strong relationships.
Strong organizational and time management skills, with the ability to prioritize tasks.
Proficiency in using CRM systems and other relevant software.
Knowledge of industry trends and best practices in client relationship management.
Ability to work collaboratively as part of a team and independently with minimal supervision.
Strong problem-solving and analytical skills, with a customer-centric approach.
Willingness to continuously learn and adapt to new technologies and industry developments.
A positive and professional attitude, with a passion for delivering exceptional client experiences.